Ransomware attacks don't give you time to Google what to do. In 2025, the average ransomware dwell time — the period between infection and encryption trigger — was just 4 hours. Here is our battle-tested response protocol.
⚠ Critical — Do NOT Do This
Do NOT pay the ransom. Do NOT attempt to run decryption tools from untrusted sources. Do NOT reboot an actively infected machine — this can trigger additional encryption routines.
Minutes 0–5: Contain the Blast Radius
Physically disconnect the infected machine from all networks immediately. Pull the ethernet cable, disable Wi-Fi at the router level (not just the device), and disconnect any NAS or shared drives. Do this before calling anyone. The ransomware is actively spreading across your network shares.
Minutes 5–15: Identify the Variant
Use a separate, uninfected device to photograph the ransom note. Visit nomoreransom.org — many older variants have free decryptors available. Upload one of the encrypted files to identify the exact strain. Common 2025 strains include LockBit 3.0, ALPHV/BlackCat, and Cl0p.
Minutes 15–60: Recovery Strategy
- Contact Solvitron Emergency Response via WhatsApp: +91 8383076516. Our P1 team responds in under 5 minutes.
- Identify your last clean backup and confirm it was not on the same network segment as the infected machine.
- Preserve evidence — photograph all screens and save logs to an offline USB drive before any cleanup.
- File a police report (required for cyber insurance claims) and notify affected parties per GDPR/IT Act requirements.
- Our engineers will remotely access unaffected machines to map the attack vector and close entry points before rebuilding.
Prevention: CareShield™ AMC Includes
- Real-time EDR monitoring that flags ransomware behaviour before encryption begins
- Automated daily cloud backups isolated from your main network
- 15-minute emergency response SLA for active incidents
Need Expert Help With This?
Our certified engineers are available 24/7 to implement every step in this guide on your system — remotely and securely.